Privacy Policy
Effective Date: 19-October-2025
1. Introduction
This Privacy Policy describes how MahaExam, a product of Eduval Private Limited, collects, uses, and protects your information when you use our platform and services. It applies to learners, parents/guardians, educators, administrators, institutions, and visitors interacting with our websites, web apps, and related services.
2. Information We Collect
- Personal Information: Name, email, phone, school/parent details provided at registration or onboarding.
- Payment Information: Processed via secure third-party gateways; MahaExam does not store full card or banking details.
- Exam Data: Registration details, admit card information, responses, scores, rankings, time logs, and analysis reports.
- Technical Data: Device, browser, IP address, and usage logs to ensure platform security and performance.
- Communications: Support tickets, emails, and messages related to exam administration and service delivery.
3. How We Use Information
- To register students and institutions, issue admit cards, schedule sessions, and conduct mock and live exams.
- To generate result analysis, answer keys, certificates, and benchmarking reports.
- To communicate schedules, updates, policies, support responses, and exam-related announcements.
- To improve exam quality, question banks, analytics, and platform features based on aggregated insights.
- To ensure security, integrity, and compliance for test delivery, including audit, proctoring, and fraud prevention.
4. Legal Bases (where applicable)
- Performance of a contract: Providing the services you or your institution have requested.
- Legitimate interests: Securing the platform, improving services, and enabling fair assessments.
- Consent: Where required, such as certain communications or optional data fields.
- Legal obligations: Responding to lawful requests and regulatory requirements.
5. Sharing of Information
We do not sell or rent personal data. Information may be shared with:
- Registered institutions affiliated with MahaExam for administration of exams and results.
- Service providers (payment gateways, hosting, analytics, proctoring tools) under contractual safeguards.
- Authorities and regulators, when required by law, court order, or to enforce policies and protect users.
6. Data Security
We implement encryption, secure servers, role-based access controls, and monitoring to protect your information. While reasonable safeguards are in place, no online system can guarantee 100% security of data transmissions.
7. Cookies & Tracking
Our website and apps may use cookies and similar technologies to maintain sessions, enhance user experience, and analyze traffic. You may disable cookies in your browser settings; however, some features may not function properly.
8. Data Retention
Personal and exam data are retained only as long as necessary for exam administration, reporting, legal, and compliance purposes. Anonymized or aggregated data may be retained for analytics and service improvement.
9. User Rights
- Access, correction, and deletion of your personal data subject to lawful exceptions and institutional requirements.
- Parents/guardians may request data removal for minors, where applicable.
- Objection and restriction rights may apply depending on jurisdiction.
- To exercise rights, contact us using the details below; identity verification may be required.
10. Children’s Privacy
Where services are used for minors, institutions and/or parents/guardians are responsible for providing required consents and ensuring accurate information. We process minors’ data solely for exam administration, analysis, and certification under institutional directions and applicable laws.
11. International Transfers
Where data is processed or stored outside your jurisdiction by our service providers, appropriate safeguards (such as contractual clauses and security measures) are applied in accordance with applicable laws.
12. Links to Other Sites
Our services may contain links to third-party sites or tools. Their privacy practices are governed by their own policies; please review them independently.
13. Changes to Policy
Eduval Private Limited may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the services after changes indicates acceptance of the updated policy.
14. Contact Us
For privacy-related concerns, rights requests, or questions:
Email: contact@eduval.in
Phone: +91-9172211182
Address: Sr No 1, Upper Ground Floor, Shop No-02, Dagade Patil Complex, Nanded, Pune, MAHARASHTRA, Pin-411041, India
Last updated: 19-October-2025